Uhuh, looks like BLS is not going to deliver our fridge today. I wonder will they ever deliver.. Or do they.. Ever Deliver On Time?
The system (in the case of our new fridge) just got more complicated. How many approvals in Schweppes one might need to get a replacement fridge? Think 1? Nah! 2? Nah!!
And how many BLS employees one needs to push approve button? One? Nah! Two? Nah!! ANd the jackpot question - How much time does it take?
96 hours and counting!
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